FAQ's for electric skateboards and electric longboards

No, the skateboard is much too long. The carry-on baggage limit on airplanes is a maximum of 60 cm / 23 inches. Furthermore, due to incidents involving lithium batteries in inexpensive electric vehicles (such as hoverboards), the battery is not permitted as carry-on baggage.

No. Although we designed the board to withstand shocks and vibrations, riding over curbs, jumping, dropping it onto asphalt, and similar hard impacts can damage the internal electronic components over time. Avoid this as much as possible.

Each board comes with a 12-month warranty on all parts against manufacturing defects. For warranty claims, please contact us at ppgad@pucrs.brThe customer bears the shipping costs for the return shipment to us — we take care of the return shipment to you.

We don't anticipate any problems, as the modules used contain high-quality components. However, should something happen, you can request a replacement part, which we will deliver to you free of charge—simply return the defective part to us. Contact us. ppgad@pucrs.br For warranty or repair inquiries. If the board needs to be sent in, please send it to: Aquacentrum München, Fraunhoferstr. […]

If the griptape on your TranceBoard has large areas missing and no longer provides sufficient grip, it needs to be replaced. If it's just dirty, you can use a standard griptape cleaning block, which you can find in any skate shop or specialty store.

Yes, the TranceBoard has very little resistance, so it rolls almost like a normal longboard/skateboard when the motor is off. Our goal is for the resistance from the in-wheel motor drive and the antioxidant ceramic bearings to make the TranceBoard roll almost like a normal skateboard. A slight resistance is intentional—it makes you feel more secure on the board.

When one TranceBoard is very close (1-2 meters) to another, the remote controls do not interfere with each other. Other electric skateboard brands or electric vehicles also do not affect our special remote control system. Just ride and have fun!

The recommended weight limit is 120 to 130 kg. Above this weight, the board loses some torque, which is only noticeable on inclines. You can even ride the TranceBoard with two people—one sits in front, the other stands at the back with the remote control. But be careful: even with two people, you can still lose control very quickly […]

Maintaining your TranceBoard is very easy. None of the electrical or mechanical components require maintenance. Regularly check that screws and nuts are tight, the bearings are clean and roll freely, rotate the wheels, and keep your electric skateboard clean. The TranceBoard is completely waterproof and protected against sand and dirt. From the in-wheel motors to the […]

Yes, significantly better. Ceramic bearings don't corrode and are self-lubricating—especially when they come into contact with water. Ceramic bearings are lighter, harder, and stronger than steel, have lower rolling friction, and last considerably longer. As a result, TranceBoard ceramic bearings accelerate faster, roll farther, and last longer than polished steel ball bearings.

Yes. Our electric skateboards can handle any weather. As long as you don't get too wet or dirty, the board works perfectly because all moving parts are completely sealed—unlike many in-wheel motor competitors. The ball bearings are made of ceramic, and the bearing housing is stainless steel. This combination is the most effective. But be careful: Carving on wet surfaces can cause […]

After you've gathered your information, order the electric skateboard. You pay the total amount via PayPal — PayPal Buyer Protection applies. We ship your electric longboard worldwide free of charge after receiving payment. You'll receive your skateboard the next day or the day after in Germany, in 3-5 business days within Europe, or in 10-21 days outside of Europe. After receiving your TranceBoard (Lofty […]